Contact us

You can request statements, schedule additional payments, request available redraw and much more using StarNet.

If there's anything else you need, our friendly team are available Monday to Friday from 8:00 am to 7:30 pm AEST, or you can send us an email.


Mail to

Customer Care
PO Box 626 Collins Street West,
Melbourne, Victoria 8007



1300 550 478 (Aus)
0800 448 090 (NZ)