Login to manage your loan

This site will not be available between 31/10/2020 08:00:00 AM and 01/11/2020 11:59:00 PM due to maintenance

IMPORTANT: We have changed the way you log on to StarNet to improve the security. If you are logging on for the first time following the system change, you will now need to verify yourself and set up your new password. If you are an existing Advantedge customer, use your existing Loan ID and PIN as your log on and proceed to follow the prompts. If you do not have a valid mobile number or email address, please complete an Update Contact Details form, then scan or photograph and email it to customercare@advantedge.com.au. Please refer to StarNet Login User Guide for more information. We’ll send you a confirmation once this is updated and you will be able to continue to complete the new login process.


Need to activate your account?

Access your home loan information by activating your StarNet account.

Need help?

Contact our Customer Care team:
Phone: 1300 558 775
Email: customercare@advantedge.com.au

We have a new brand, we hope you like it

You’ll notice that our brand has changed on your loan materials.

Want a quick tour of StarNet? View our 90-second video on the link below.

Watch guide

Existing users need to login using current Loan ID and PIN, then follow verification prompts to set up a new password. This new password will need to be used with the new Login ID.