We are changing the way you log on to StarNet to improve the security. If you are logging on for the first time following the system change, you will now need to verify yourself and setup your new password. Alternatively, you can call our Customer Care team for assistance.
Access your home loan information by activating your StarNet account.
Contact our Customer Care team:
Phone: 1300 558 775
The same convenient access to your loan account - just simpler and smarter. Check out our video guide to familiarise yourself with the new site.Watch guide
Existing users need to login using current Loan ID and PIN, then follow verification prompts to set up a new password. This new password will need to be used with the new Login ID.